[vc_row][vc_column][vc_custom_heading text=”What does SWELL do?” use_theme_fonts=”yes”][vc_single_image image=”964″ img_size=”full”][vc_custom_heading text=”How Swell Works” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_column_text]

Understand

Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service.

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Acquire

Turn new reviews into higher search rankings and more customers walking in your door.

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Maintain

Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”972″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_custom_heading text=”SWELL MODULES” use_theme_fonts=”yes”][vc_column_text]REVIEW MANAGEMENT:

• Single click reviews as a Google Partner
• Simple Automatic and Manual Invitations
• Full Practice Management Integration
• Full Customization for Your Patients
• Better know your patient with feedback and insights in a single dashboard
• Reviews compiled into centralized dashboard you can efficiently reply from
• Communicate however your patients prefer
• 24/7 Customer Support and Coaching for best practices responses

[/vc_column_text][vc_single_image image=”1473″ img_size=”250X100″][/vc_column][vc_column width=”1/3″][vc_column_text]WEBCHAT – MESSENGER – 2 WAY TEXTING:

• Turn website visitors into patients (Widget sits inside website)
• Give patients and potential patients the help they need straight from your website to text
• Be responsive to messages from website, Facebook messenger and sms texts.
• Alerts and notifications sent via email and text for incoming messages
• Customized branding of widget on your website

[/vc_column_text][vc_column_text]SURVEYS:

• Text or email surveys for instant patient feedback
• Benchmark surveys with a Net Promoter Score
• Customize questions and recipients
• Reporting and analysis inside dashboard
• Easy response tool inside Swell
• Automated response assignment to your office users

[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]APPOINTMENT SCHEDULER:

• Set up in minutes
• Saves staff time in narrowing down desired appointment times
• Improves patient experience in scheduling appointments
• Web based request form – Form is embedded in practice website
• Scheduling links can also be dropped in text, facebook, email, webchat and messenger tools
• Reporting and tracking of requests are inside the Swell Dashboard

[/vc_column_text][vc_column_text]PAYMENTS – SWELL PAY:

• Payment Requests:  Itemized, mobile friendly payment request to send to patient via text, email or message
• Integrated refunds
• Integrated banking
• Secure transactions
• Custom branded
• Reporting and analytics in Swell dashboard
• Get paid faster
• Makes payment more convenient
• Cuts down on late payments
• Used with Stripe as the processor

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